You need people to notice you exist, like you, and buy from you. Ads are one way to do that. They’re not the only way. Some of the most successful POD brands started with $0 in marketing spend. They grew … Read More
Author Archives: Madison Schidlowski
How Instafreshener Runs Three Production Lines with Order Desk
If you’ve ever bought a custom air freshener with your dog’s face on it, there’s a good chance Instafreshener made it. They’ve processed nearly 500,000 orders through Order Desk, using it for far more than just routing orders. We asked … Read More
The new EU shipping fee: What print on demand sellers need to know
Shipping from the UK to Europe just got a lot more expensive. WooCommerce recently covered the big UK shipping changes: stricter customs checks, a new fee on low-value EU orders, and the difference between DDU and DDP shipping. That’s a … Read More
Your Order Management Launch Checklist: 9 Things to Test Before You Go Live
Setting up your store is exciting. Making sure every order actually flows through your systems the way it’s supposed to? That’s the part that deserves a little extra attention. Before you launch a new store, connect a new sales channel, … Read More
Order Desk + Digital On Demand: Big-League Fulfillment, Zero Extra Work
There’s a happy problem that sneaks up on every growing store. At first, you’re thrilled with every sale. Then the orders keep coming. Then a bigger client asks about bulk. Then you start wondering if you can ship to customers … Read More
Order Desk + Podbase: Custom Tech Products, Without the Order-Day Headache
If you sell custom phone cases, laptop sleeves, or AirPods cases, you already know the fun part: the designs. The not–so-fun part is everything that happens after someone buys. The copy-pasting. The million different tabs. The second-guessing whether your order … Read More
Notes From Our Sixth Retreat: Mauritius, A Missing Suitcase, And Why We Keep Doing This
Order Desk is a fully remote team spread across 12 countries. So for 51 weeks of the year, our work happens through Slack, Zoom calls, and the occasional voice note recorded between school runs and morning coffees. It’s a setup … Read More
The Wildest Refund Excuses (and How to Handle Returns Without Losing Your Cool)
If you’ve ever worked in ecommerce, you’ve probably seen some questionable stuff. Refund requests that make you laugh. Others that make you question reality. And a few that make you want to close your laptop and move to a cabin … Read More
From Chaos to Clarity: How The Crackerjack Shack Found Its Flow
Back in 2010, The Crackerjack Shack decided to dip its toes into the world of ecommerce. At first, it felt exciting… more customers, bigger reach, the promise of smoother workflows (emphasis on promise). But behind the storefront it was like … Read More
When the Glow Fades: The Search for Smarter Workflows
Orders were flying in. Business was glowing (literally). When Janos Hampel launched Stellar Lighting UK, it wasn’t just about selling lights. It was about creating moments. LED and fibre optic star ceilings that mimic the night sky. Automatic stair lights … Read More