Guess what? We have a blog! Actually, we’ve always had a blog 😏 but we’re giving it a fresh start and adding new content aimed to help you and your business. Check out our most recent posts: Tales from the Order Desk Retreat & What it Means for You This inaugural post is a recap of … Read more about June 2019
Announcing orderdesk.com
If you’ve ever registered your own domain name, you know it can be a pain. It’s especially frustrating if the vision you have for your brand isn’t complete without the domain name you want. We understand this all too well, and have answered a lot of questions in the past about why we chose … Read more about Announcing orderdesk.com
Why Do All My Amazon Orders Have Weird Phone Numbers?
Have you noticed your Amazon orders coming in with an unusually lengthy phone number, like +1-415-851-9136? What’s up with that? There’s not a lot of information out there online, so we thought we’d go into it a bit to help provide store owners with some additional context. Recently Amazon made … Read more about Why Do All My Amazon Orders Have Weird Phone Numbers?
Tales from the Order Desk Retreat & What it Means for You
1 house. 5 days. 6 people. 13,585 miles between them. Countless calories consumed. For the first time in Order Desk history, the entire team was together under one roof. And for many of us, this was our first time meeting each other in person. To mark the occasion we decided to … Read more about Tales from the Order Desk Retreat & What it Means for You
May 2019
It’s been a busy month around here, and we have a lot of updates to share, but first, we wanted to let you know that we’re going on a little adventure. Limited Support May 6th-10th The Order Desk team lives and works all over the place, so for the week of May 6th, we’ll all be converging on a … Read more about May 2019
April 2019
First came shopping carts. Then print on demand and fulfillment. Now, we’re thrilled to announce our latest integration category: restaurants! Link Order Desk to your favorite restaurant services and order late night food (or anytime food) right here in the app. Just call us Hors D’oeuvre Desk. New … Read more about April 2019
Order Desk Update: Old Orders Being Imported from Shopify
Recently Shopify made a change in their platform that has been updating really old orders, making them look new again. The result of this is that orders are being imported into Order Desk that shouldn't be. Until Shopify resolves this issue, to prevent this from causing any problems with your … Read more about Order Desk Update: Old Orders Being Imported from Shopify
March 2019
February is a short month, but we weren’t short on updates and new features! Our biggest news this month is about our BigCommerce integration. You can now send your orders to BigCommerce from Order Desk. What’s that!? ? TO BigCommerce! If you need to send orders to BigCommerce for fulfillment and … Read more about March 2019
February 2019
Well hello!There’s another holiday season in the books. We hope you pulled through the holiday rush (and that cringeworthy Super Bowl if you're a fan of US pro football) and are ready to see what this new year brings us. Over the past few weeks, we’ve made a lot of Rule Builder updates. In case you … Read more about February 2019
2018 Year-End Wrap Up ?
2 new team members joined Order Desk (that’s 5 total now) 11,651 customers helped 1,458 coffee breaks taken 65 new integrations 280 new features added 28 rule builder upgrades 639 ice cream mentions (no, really!) 5,511,524 orders placed … Read more about 2018 Year-End Wrap Up ?
December 2018
Dan you believe it’s already the end of the year!? We’re feeling the holidan rush, and we imagine you are too. As this year comes to a close, we will be here to support you every way we dan. Are we being redundant? That brings us to our next dan point. Meet our newest team member, Dan … Read more about December 2018
November 2018
Did you send us an email recently but then never heard back? It's not a trick... ? We noticed that our email service treated ? us to a one-way ticket to your spam folder! We think we’ve been able to determine what was causing it and are working on getting some answers from the culprit, but … Read more about November 2018