About Us

Our mission is to solve the problems that hold your business back so you can spend more time on what matters most.

Our Story

Before omni-channel order management services became prevalent, Order Desk was created in response to real people seeking practical solutions to their ecommerce needs, and our mission evolved organically from that. Today we’re proud to be the core of thousands of ecommerce businesses ranging from artists new to on-demand printing, established merchants and suppliers, to internationally recognized brands and celebrities. We believe that the world is most successful when everyone is operating at their best. Every decision at Order Desk is made with that in mind, from the integrations we choose to build, how our pricing model was determined, and the way we find solutions for people who come to us for help. Ecommerce should be accessible to everyone; Order Desk makes that possible.

👋 Meet Our Team

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Adam Walker

Support Lead

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Candice Lewis

Talent Coordinator

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Cheryl Burke

Customer Support Specialist

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Dan Schenker

Content And Strategy Lead

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Dan Valenzuela

Content Producer

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Darren Sacapaño

PHP Developer

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Ekin Bayar

Senior Developer

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Ella Kruger

Customer Support Specialist

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Fabien Oram

Integration Lead

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Félix Adriyel

Senior Developer

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Gemma O'Loughlin

Customer Support Specialist

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Jamilah Wall

People Operations Lead

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Katekani Nyamandi

Business Development Coordinator

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Louie Hogan

Content and Strategy Specialist

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Matt Thompson

Customer Support Specialist

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Olaleke Olagundoye

Customer Support Specialist

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Patricia McCarthy

Customer Support Specialist

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Pieter Hordijk

Senior Developer

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Shadae Trotman

Customer Support Specialist

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Yambo Okoth

Customer Support Specialist

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Adam Walker

Support Lead

Adam was born and raised in Kingston, Jamaica, and now lives in Montego Bay, just a stone’s throw from the beach, where he can usually be found under an almond tree with a good book. When he’s not diving deep into storylines, he’s usually on his yoga mat saluting the sun, eating some form of chocolate, or out in the yard hanging with some aromatic plants.

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team

Candice Lewis

Talent Coordinator

Candice was born and raised in Cape Town, South Africa. When she’s not searching for the world’s best talent, you can find her curled up with her Kindle reading every Michael Connelly novel under the sun. She also binge-watches crime documentaries as if her life depended on it. The beach is her happy place!

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Cheryl Burke

Customer Support Specialist

Cheryl is from Ireland but has been living in Alberta, Canada, permanently since 2018. She enjoys spending time with dogs, drinking tea, veganizing classic recipes, and thrift shopping. Every few weeks she tries to pass a level in Crash Bandicoot that she’s been stuck on for an embarrassingly long time. Never give up on your dreams!

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Dan Schenker

Content And Strategy Lead

Dan hails from northern New Jersey and has bagels and pizza flowing through his veins. He's a strategist, a photographer, a husband and father, and if he doesn't fit a dad joke into this bio, his head will explode. Thankfully, there's enough room for pun more line.

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Dan Valenzuela

Content Producer

Dan is a Southern Californian living in Oregon with his wonderful wife, energetic toddler, a herd of cats. In his free time he enjoys catching up with his favorite TV shows, reading comic books, and avoiding his large backlog of video games. His main goal in life is to pet a red panda at least once.

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Darren Sacapaño

PHP Developer

Darren lives in the Philippines where he spends his free time lifting weights and staring anxiously at Binance charts—praying to the Investment Gods for his cryptocurrencies. He is still trying to figure out if he is the main character or just an NPC. Probably the latter.

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David Hollander

Founder

David lives in Idaho with his wife and five kids. When he's not writing code or answering support tickets, you'll probably find him looking for bacon or a dog to pat on the head. This photo doesn't represent the amount of ice cream he'd like to be eating.

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Ekin Bayar

Senior Developer

Ekin lives in Izmir, Turkey, but she's lived in Argentina and Uruguay, and her heart is still in South America. She's a stereotypical Mediterranean and takes every chance to jump into the sea. She loves traveling, all sorts of musical instruments, regex crosswords, coding challenges and furry huskies!

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Ella Kruger

Customer Support Specialist

Ella was born in South Africa, where the rains are blessed, a braai is a cultural experience, and the nation is a rainbow. Most often, she can be found with her fingers flying across the keyboard, be it working, studying, writing her next epic fiction novel, or playing video games. She believes there’s a Friends reference for everything. A lover of all things blue and green, starting with the sea and country hills, she’s on a mission to #vanlife and #roadtrip it across the country, experiencing life to its fullest with her cat, Oliver “Brownie” Twist.

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Fabien Oram

Integration Lead

Fabien is our UK-born developer who left the UK back in 2016. Globetrotting wherever his VISA lets him stay, he has no fixed home. Traveling aside, he also plays a lot of basketball, he even coached in Da Nang, Vietnam for the professional team. Assistant to the coach.

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Félix Adriyel

Senior Developer

Félix Adriyel is a French-Canadian currently living in Québec. A classical violinist turned developer, he likes playing hockey, playing in orchestras and cooking, when not trying to learn all the programming languages. Big fan of science-fiction, he loves physics and futuristic universes.

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Gemma O'Loughlin

Customer Support Specialist

Gemma hails from North Canterbury, in the South Island of New Zealand - and lives on a lifestyle block with her husband and two children, a couple of cattle and some Angora goats (and hopes to add some pigs and chickens to the mix soon!). When not animal or child rearing, Gemma loves to cook for her family, loves local and global current affairs, mowing the (huge) lawn, helping her husband run his business and watching Netflix et al.

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Jamilah Wall

People Operations Lead

Jamilah is our Philadelphia born and raised Office Manager/People Ops. Coordinator. When she isn’t working, or studying for her masters, you can find her creating unique wigs, trying new foods with her girlfriend, or snoozing with her rambunctious puppy, Raja!

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Katekani Nyamandi

Business Development Coordinator

Katekani hails from Pretoria in the rainbow nation, South Africa. She’s passionate about making a difference in the world and leading a purpose-driven life. If she’s not satiating her almost daily cravings for all kinds of spicy snacks, she’s playing and dancing to music from some device nearby despite having two left feet. Finally and most importantly, she’s a huge fan of the Office and rewatches an episode almost daily.

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Louie Hogan

Content and Strategy Specialist

As a Pacific Northwest native, Louie has a healthy admiration and fear of sunshine. He loves to get out, rain or shine, to enjoy a hike through the stunning Oregon trails or the concrete curbs of Portland Oregon. Since he doesn't drink coffee, Louie tends to order tea (even though he would rather just get a hot chocolate), while he catches up with friends on wild and speculative fan theories for many beloved franchises.

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Matt Thompson

Customer Support Specialist

Matt lives deep down in Middle Earth (New Zealand for those who aren’t in the know) with his wife and two boys. When he isn’t buying computer parts, cooking delicious food, and caring for his monarch caterpillar army he can be found dabbling in some video games.

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Olaleke Olagundoye

Customer Support Specialist

Olaleke was born and raised in Lagos, Nigeria. He is very passionate about customer success and training. When he's not closing or resolving support tickets, you will definitely find him listening to music, reading books, and playing video games (FIFA to be precise). His other areas of interests include traveling, community service and a recent dive into product management. He is known for his favourite quote 'Whatever is worth doing at all is worth doing well' by Lord Chesterfield.

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Patricia McCarthy

Customer Support Specialist

Patricia lives in San Francisco, where they spend far too much time making homemade treats for their dog Velma and testing the limits of what can be created using a hot glue gun and a dream. Other hobbies include hiking, trying not to kill their plants, watching B Horror movies, and playing the theremin very badly.

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Pieter Hordijk

Senior Developer

Pieter is a flying Dutchman currently living in Izmir, Turkey. When he isn't working on side projects, he loves making electronic music and playing video games. He loves open source, puppies and all the things Mario!

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Shadae Trotman

Customer Support Specialist

Shadae is Jamaican born and loves being in the heart of Kingston but loves escaping to water. She considers herself a creative and loves writing, photography and videography but hardly finds time with her active toddler and her cat competing for attention. She loves spending down time with her partner binge watching Netflix. When she gets the chance, she turns on her Playstation to play some NBA 2K or COD, while ignoring her stack of unopened games that she will get around to eventually.

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Yambo Okoth

Customer Support Specialist

Yambo was born and raised in Nairobi, Kenya, also known as the Silicon Savannah. In his free time, he likes to watch anime (sub>dub), play Call of Duty, read novels and fall asleep to Lana Del Rey. He also enjoys traveling the world.

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Our Company Values

We approach everything with curiosity.

Our eagerness to discover and learn keeps us nimble.

We cultivate humility.

We are willing to look beyond our own ideas and comforts to grow our potential.

We act with empathy.

Everyone has their own story and struggles, so we treat others with compassion.

We are generous.

We enthusiastically share our knowledge and time to help others succeed.

We are lighthearted.

When fun and professionalism coexist, we invite new levels of expression and community.