Order Desk Release Notes – July 2026

We’re back with another round of updates. This month includes new print on demand integrations, several integration name changes, a more streamlined manual import option, and a couple of app updates to improve user experience.

New Integrations

Edwards Garment

Edwards Garment is now available in Order Desk. If you use Edwards for apparel, uniform, or decoration workflows, you can now send orders from Order Desk and bring shipment details back once those orders are fulfilled.

This should help stores keep their Edwards workflow connected to the rest of their order management setup without needing to move order and tracking details manually.

SuperFriday

We’ve added a new SuperFriday integration for print on demand stores. Order Desk can now help move your SuperFriday orders through the fulfillment process by sending the order and print details over, then pulling shipment updates back into Order Desk once the order ships.

This is a good fit for stores using SuperFriday to turn artwork or product ideas into fulfilled print on demand orders.

OPT OnDemand

If you need a way to send print on demand orders to OPT OnDemand, including product details, artwork files, shipping preferences, and optional order details like packing slips or shipping labels, you’d be glad to hear that we now have an active integration with them.

OPT OnDemand supports a wide range of print and fulfillment workflows, including multiple print technologies, custom blank products, warehousing, and global dropshipping, so this integration gives stores more flexibility when routing print on demand orders for fulfillment.

Order Desk App Updates

• Added a new rule action to remove discount codes from orders.
• Added support for manually importing a specific order by ID across several integrations. This makes it easier to pull in one missing or skipped order without running a larger import. Supported integrations include Shopify, Etsy, eBay, Amazon Marketplace, Amazon Direct Fulfillment, Amazon Retail Procurement, TikTok Shop, ShipStation, Walmart, Wayfair, Mirakl, Magento 2, Liftoff, QuickBooks Online, Zazzle, and several others.
• Added automatic tracking URL generation for FedEx LTL shipments.
• Added handling for email delivery failures. Temporary delivery issues will be retried automatically, and permanent failures can now trigger new rule events based on the email template name.

Integration Name Updates

A few integrations have been renamed in Order Desk to match the current names used by those companies. These are name updates only, so existing connection settings and workflows should continue to work as expected.

• Rithum was formerly listed as CommerceHub.
• Adobe Commerce was formerly listed as Magento 2.
• Smarty was formerly listed as SmartyStreets.
• Descartes Finale was formerly listed as Finale Inventory.
• Sheridan Minnesota was formerly listed as BangPrinting.
• Zip was formerly listed as QuadPay.
• WBX Commerce was formerly listed as Whitebox.
• Bambora was formerly listed as Beanstream.
• fabric was formerly listed as RevCascade.
• Staci Americas was formerly listed as Amware.
• Lulu Direct was formerly listed as Lulu Xpress.

Integration Features, Updates and Fixes

Sales Channels

• Amazon Marketplace
  • Added support for the Ajex carrier code.
  • Fixed VAT-inclusive pricing for Amazon EU orders so item prices and order totals are calculated more accurately.
  • Added support for Amazon item discount subtypes so coupon and item-level discounts are imported correctly.
  • Fixed shipping totals for non-EU marketplaces so shipping cost and shipping tax are handled separately.
• Amazon Retail Procurement
  • Added support for the ABQ2 warehouse.
• Shopify
  • Fixed a misleading shipment submission message that could say a shipment was already added when it was actually skipped because the order was on hold.
  • Added support for Shopify fulfillment hold events. When enabled, Order Desk can listen for fulfillment orders being placed on hold or released from hold in Shopify. You can reach out to our support team to enable this feature.
• Walmart
  • Updated the Walmart Marketplace connection flow to use Order Desk’s standard OAuth setup by default. The custom app credential option is still available if needed.
  • Added support for installing Order Desk directly from the Walmart Marketplace.
• ShipStation Order Import
  • Added inventory location filter support.
  • Fixed an issue where some orders could be skipped because our duplicate checks were matching against the wrong order ID.
• WooCommerce
  • Improved order import date handling for WooCommerce stores where the API does not honor GMT date settings correctly. This led to a couple of orders being skipped wrongly.
• TikTok Shop
  • TikTok Shop platform-funded discounts are now imported along with seller-funded discounts, so discount totals come through more accurately.
  • Added support for Instant Downloads. This means that orders can appear in Order Desk instantly after they get placed in TikTok Shop.
• Temu
  • Improved shipment handling when item codes in shipment contents do not match the item codes on the order. If shipped items are present but no item match is found, Order Desk will treat the order as shipped so the shipment update is not missed.
• BigCommerce
  • Added support for scheduled product downloads, making it possible to download products and sync inventory from BigCommerce on a recurring schedule.
• Mirakl
  • Added support for importing customer phone numbers.
• Liftoff
  • Improved order import handling to reduce the chance of skipped orders when Liftoff rate limits are hit. Order Desk will now resume imports from the most recently imported order more reliably.
• Extensiv Order Manager Import
  • Added warehouse selection for inventory sync, so you can choose which Extensiv warehouse Order Desk should update stock from.
• BrightStores
  • Improved shipping method processing on our side so carrier names are not duplicated when the carrier is already included in the shipping method.
• Logicbroker
  • Added an inventory location filter.
  • Updated the Inventory Partner Target setting to support multiple partner selections, so inventory can be synced to more than one Logicbroker partner connection at the same time.
• DSCO Supplier
  • Added support for overriding the invoice ID when submitting invoices to DSCO.
• Zazzle
  • Added support for submitting shipment details back to Zazzle for orders shipped with your own carrier account.

Fulfillment

• ShippingEasy
  • Added a fallback option to check for shipments directly from ShippingEasy, so shipment updates can still be found without relying only on webhooks.
• OIA Global
  • Added several new eCommerce DHL shipping classes, including SmartMail Parcel, Parcel International Standard, and Parcel International Direct options.
• Dubow
  • Added support for passing item-level services to Dubow. You can set a Services field as item metadata or variation data with a comma-separated list of services for that item.
• Ongoing WMS
  • Added support for passing a shipping label when the ShippingLabel checkout data field is set.
• SanMar
  • Added support for overriding order numbers using the PONumber field as checkout data or order metadata.
• S&S Activewear
  • Added support for overriding order numbers using the PONumber field as checkout data or order metadata.
  • Added an extra duplicate order check to help prevent the same order from being submitted more than once.
• Logiwa IO
  • Added support for a sandbox environment.
• Gelato
  • Added inventory sync support so Order Desk can download inventory updates from Gelato.
• Unleashed
  • Order numbers are now automatically trimmed to meet Unleashed’s 17-character limit when orders are sent there, without changing the original order number in Order Desk.
• Extensiv 3PL Warehouse Manager
  • Added a new setting to fetch shipments for closed orders only. This lets stores wait until orders are closed in Extensiv before shipment details are imported into Order Desk.

Print on Demand

• Vantage Apparel
  • Added support for sending mockup URLs.
• HelloPrint
  • Added support for passing print width and height with orders.
• Prodigi
  • Added support for branding fields, making it easier to include branded inserts, stickers, postcards, flyers, and packing slips with orders.

Productivity

• Inventory Helper
  • Added webhook support. Inventory Helper can now send inventory updates to your preferred endpoint when items are added, updated, or deleted.
• QuickBooks Online
  • Improved invoice address handling by adding an invoice address mapper. This gives stores more control over how billing and shipping address fields from QuickBooks invoices are imported into Order Desk.

That’s it for this month’s updates. As always, if you have questions about any of these changes or need help setting something up in your store, reach out to our support team and we’ll be happy to help.