Order Desk Release Notes – August 2026

Last month brought two new print on demand integrations and another round of updates across different parts of our app. Here’s everything that’s new.

New Integrations

Ready2HangArt

Ready2HangArt is now available in Order Desk. If you sell wall art, you can now send those orders straight to Ready2HangArt for fulfillment and have shipment details pulled back into Order Desk once each piece ships, then passed along to the original shopping cart.

Ready2HangArt handcrafts wrapped canvas, framed canvas, acrylic, and framed art prints in Chattanooga, Tennessee, and everything arrives with hardware included and ready to hang. If wall art is a meaningful part of your catalog, this keeps that side of fulfillment moving without anyone copying order or tracking details over by hand.

Pictorem

We’ve also added a Pictorem integration for stores selling art and photography. Order Desk can now send your orders to Pictorem with the product and artwork details attached, then bring tracking back in automatically once they ship.

Pictorem prints on canvas, acrylic, metal, wood, and more, with custom framing and blind shipping under your own branding, so this is a good fit for artists and photographers who want a wider range of finishes than a standard canvas-and-poster catalog offers.

Order Desk App Updates

• Store admins are now notified when an order’s metadata gets long enough that it has to be reduced.
• Added automatic tracking link generation for TForce shipments, and updated the tracking links for Custom Company.
• Manual Dropbox uploads now add an entry to the order history.
• Fixed an issue where the Export Order With Template rule action could fail if its template was missing or invalid.

Integration Features, Updates and Fixes

Sales Channels

• Shopify
  • Added support for manually importing single orders by order ID.
  • When downloading products, Order Desk will now try to match duplicate SKUs by their Shopify variant IDs.
  • When tax totals are zeroed out during import, the original tax total can now be kept as order metadata.
  • Improved fulfillment-related error messages, so failed submissions now return errors that are easier to understand.
  • Fixed an issue with how order line amounts could be displayed.
• Wix
  • Added support for importing extended fields with orders. This lets you choose which extra order fields get imported with your Wix orders.
• TikTok Shop
  • Shipping label downloads can now include packing slips when TikTok makes them available.
  • Updated our handling of TikTok’s order cancellation flow. You can now track cancellation events with rules and automate around them.
• Amazon Marketplace
  • Improved shipment quantity reporting for case-packed items. Order Desk can now prioritize case size without reporting more than the quantity originally ordered.
• Amazon FBA
  • Duplicate order requests are now treated as permanent errors instead of being retried unnecessarily.
• Walmart
  • Improved connection stability by aligning credential refresh handling with Walmart’s requirements.
• Etsy
  • Added carrier conversion support for OnTrac shipments.
  • Updated inventory syncing to use the latest inventory API endpoint.
• DSCO Supplier
  • Line items sharing the same line number are now consolidated when shipment and invoice updates are sent.
  • Updated the connection page to align with the latest API requirements.
• Wayfair
  • Improved packing slip PDF handling, especially when files contain extra data after the normal end-of-file marker.
• SHEIN
  • Added support for handling online orders. This is useful if you ever need to fulfill SHEIN orders using SHEIN partner logistics.
• Logicbroker
  • Orders without a valid order identifier are now skipped automatically instead of causing the whole import to fail.
• Faire
  • Improved the country filter setup, making it easier to find and select the right country codes.
• Extensiv Order Manager Import
  • Added a daily inventory feed option. When it’s enabled, Order Desk sends stock counts for all inventory items to Extensiv once a day.

Fulfillment

• OIA Global
  • You can now choose how often Order Desk checks for shipment updates.
  • When OIA returns a generic carrier service in a shipment update, Order Desk can now use the more specific carrier identifier if one is available.
  • Added support for importing serial numbers from shipment confirmation files. Serial numbers are saved on the matching order item as serial_numbers metadata.
• Vantage Apparel
  • Added support for orders that use third-party shipping accounts.
• S&S Activewear
  • Added inventory whitelist support.
  • Improved inventory update handling for products that share the same item ID.
• ShipWorks
  • Added support for sending inventory locations with order items.
  • Added row mapping for custom XML nodes.
• Fulfill Engine
  • Improved retry handling for cases where Fulfill Engine temporarily reports its service as unavailable.
• Fulfillify
  • Added support for sending an order Origin and ChannelReference as checkout data.
• ApparelMagic
  • Added a setting to consolidate multiple packages into a single shipment in Order Desk.
• Shippo
  • Added support for the EEL and PFC fields required for certain international shipments. When either one is set on an order, Order Desk passes it to Shippo as eel_pfc.
• Redwall
  • Increased vas_field support from 5 to 10, so more service details can be passed with each order.

Print on Demand

• Printful
  • Added support for additional thread color placement data: front, back, left, right, and apparel.
• Sticker It
  • Added an item-level quantity override. Set an item metadata or variation field named stickerit_item_quantity to the quantity you want passed to Sticker It in place of the original item quantity.
• T-Shirt & Sons
  • Updated our webhook processing to support the latest webhook version.
• District Photo
  • Added support for passing print_instruction along with your item data.
• PrintDropper
  • Added carrier conversion support for OnTrac shipments.
• Artelo
  • Improved tracking processing when shipment updates don’t include the expected carrier code.
• CustomCat
  • Improved the error messages shown when a fulfillment attempt fails.

That’s it for this month’s updates. As always, if you have questions about any of these changes or need help setting something up in your store, reach out to our support team and we’ll be happy to help.