Order Desk Release Notes – May 2026

The past month brings three new integrations, a handful of improvements to the Order Desk app itself, and a solid round of updates across sales channels, fulfillment services, and print on demand. Here’s everything that’s new.

New Integrations

ShippingEasy

If you use ShippingEasy to manage your shipping, you can now connect it directly to Order Desk. Your orders can automatically be sent for fulfillment, and as those orders ship out, tracking details will be pulled back into Order Desk and forwarded to your sales channels.

You can also use ShippingEasy-specific rule events and actions to control when orders are sent, what happens before or after submission, and how failed submissions should be handled. You can learn more about the integration here.

FastEditor

We’ve added a new FastEditor integration for stores that use FastEditor to create visual proofs and production ready files.

Order Desk can now request designs from FastEditor, add the returned print files to your order items, and pass those files along to your print on demand provider if your store is set up for that workflow. This is useful when you want artwork creation, proofing, and order fulfillment to stay connected without extra manual steps.

You’ll find this guide handy if you’re looking to get started with the integration.

Wayfair MCF

If you already have access to Wayfair’s fulfillment network, you can now send your route your orders there for fulfillment through Order Desk and have shipment automatically synced back to your carts as orders get fulfilled.

The integration also supports order level details that give you more control over what gets sent with each order. You can read more about the integration here.

Order Desk App Updates

• Fixed an issue where stock could be deducted twice when using the Add Order Item rule action.
• Added automatic tracking URL generation for shipments using Direct Couriers, StarTrack, and Aramex AU as carriers.

Integration Features, Updates and Fixes

Sales Channels

• TikTok Shop
  • Added a new setting to expand bundle SKUs. When enabled, Order Desk will break TikTok virtual bundle SKUs into their individual line items instead of importing the bundle as one item with no SKU.
• Magento 2
  • Gift messages are now imported when they’re included on the order or on specific line items.
• WooCommerce
  • Improved how item tags are imported from WooCommerce so Order Desk can capture them even when WooCommerce sends the product data in a different structure.
• Mirakl
  • Return state is now saved when checking for returns. Return details are stored at the item level, including mirakl_return_state, mirakl_return_date_created, and mirakl_return_date_updated.
• ShipStation Order Import
  • Fixed an issue where we weren’t paginating correctly when downloading products.
  • Added a new rule action to change the order status in ShipStation.
  • The Limit by Tag setting is now a multi-select option, making it easier to choose which tags we should use for filtering imported orders.
  • Added support for importing split shipment orders from ShipStation. If a ShipStation order is split into separate shipments, Order Desk can now import those shipments as separate orders so tracking can be sent back correctly.
• Shopify
  • Added a new ShopifyOrderNumber field for setting the order number when sending orders to Shopify. If this field is left blank, Shopify will generate the order number automatically.
  • Added a restock option for Shopify refunds.
• Ecwid
  • Item attributes are now imported as variations, making product details easier to use inside Order Desk.
• Etsy
  • Fixed an issue where we weren’t properly triggering rules when shipments are added in Etsy. Rules can now run properly when shipments are added.
• Amazon Marketplace
  • Added support for sending the right shipping method for UniUni and Canpar Express shipments.
• Wayfair MCF
  • Added an order rejected event so Order Desk can listen for rejected orders from Wayfair MCF.
• CommerceHub
  • Shipment IDs are now included in shipment update filenames to prevent duplicate file names.
  • Added a tax breakdown for Lowe's Canada orders.
  • Added a new setting for choosing the item price source. You can now choose whether CommerceHub orders should use unit cost or unit price.

Fulfillment

• OIA Global
  • Fixed shipment processing when multiple cartons are present. Order Desk will now process more than the first carton.
• Mintsoft
  • Fixed an issue where split orders could be incorrectly marked as canceled when only the original order was canceled in Mintsoft. Split orders will now stay open unless Mintsoft sends a cancellation for that specific order.
• DecoPlate
  • Added USPS Ground Advantage as a supported mail class.
• Amplifier
  • Order Desk will no longer consolidate matching SKUs into a single line item when sending orders to Amplifier. If the same SKU appears on separate lines, each line will now be sent separately.
• S&S Activewear
  • The integration now supports stores based in Canada. Initially, we only supported US-based stores.
• Shippo
  • Added support for overriding parcel weight and dimensions. You can now set package weight, height, width, and length as Checkout Data when needed.
• Blastramp WMS
  • Order Desk now listens for pack events from Blastramp. When a packing event comes in, Order Desk will create the shipping label using the SSCC ID, then wait for the real tracking number before sending the shipment back to your cart.
  • Order status updates from Blastramp are now stored in Order Desk.
  • Added a new rule event for order status changes, so you can take follow-up actions with rules.
• VeraCore
  • Added support for a new DateFormat field. This lets you control the date format used for fields like ReleaseDate and NeededBy instead of always using the default format.
• Packiyo
  • You can now set a default inventory location name for all items downloaded from Packiyo into Order Desk.
• Extensiv 3PL Warehouse Manager
  • Added carrier conversion support for Canada Post shipments.
• PDR
  • Added support for a new shipping method: FedEx Connect Plus.
• BDLinx
  • Added better duplicate error handling so Order Desk can detect when an order was already submitted, even if BDLinx returned a timeout error the first time.
• Amazon FBA
  • Order Desk now checks for cancellation events during shipment checks. If an order is canceled in Amazon, Order Desk can take further actions depending on how your rules are set up.

Print on Demand

• Cloudprinter
  • Added support for a print_format field, so you can choose your preferred print format. If left unset, the default value is pdf.
• Printful
  • Added a search option to the Printful product catalog page within Order Desk, making it easier to find the right print_sku without scrolling through the full product list.
• SwiftPOD
  • Added support for new print locations: FrontLeftLeg, FrontRightLeg, BackLeftLeg, and BackRightLeg.
• Fulfill Engine
  • Added support for no-decoration items. You can set no_decoration as item metadata or variation data, and when true, Order Desk will tell Fulfill Engine that the item doesn’t require print details.

That’s everything in this release. As always, if you run into anything unexpected or have questions about any of these changes, our support team is happy to help :).

See ya!