As 2020 starts a slow wind down, we know your business may be ramping up for the busiest time of the year – the holidays!
To prepare your Order Desk store for a smooth and lucrative holiday season, we’d like to share a few recommendations based on lessons we’ve learned from previous years.
Holiday Tip #1 – If you’re thinking about adding a new fulfillment or Print on Demand service, make sure to get that process going now. Many of them have holiday cut off dates where they won’t sign up new clients as the holidays approach. Check in with them, and don’t miss those deadlines.
Holiday Tip #2 – On the same topic, if you’re thinking about switching to a new integration, connect it now! Most integrations require manual testing and working through the set up to run the way you need them to. Start this testing process early by connecting any integrations you’re adding to your repertoire.
Holiday Tip #3 – Your inventory is everything. If you’re a Print on Demand store, this may sound familiar. If you are preparing for new designs, products or promotions for a holiday rush, be sure to do a full inventory and automation setup so your products are ready to be purchased before you even start selling them.
Don’t forget that we get as busy as you do during the holidays, so help us help you by asking your questions early, especially if you’re planning on making big changes to what you do or how you use Order Desk this holiday season.
A new action has been added to our Rule Builder: Export Order With Template. This lets you export a single order from your store with any of your Export Templates applied.
If you’ve set up a code replace for your bundled items, Order Desk will check for multiples of the same item and calculate your bundle quantities accordingly. It will also take minimum and maximum limits that were set into account.
If you’d like your store admins to receive notification emails whenever any data gets imported into your Order Desk store via an email import, let us know and we’ll enable this on your store.
If you add JoeyCo as a carrier code for your shipments, Order Desk will automatically create a tracking link.
Use Order Desk’s search feature to include ranges of orders with both numbers and letters. Before you could only search for a range of orders if they were fully numeric like “Orders 1001-2000”, but with this update you could search for orders like “F101-F109” or other alphanumeric combinations.
WooCommerce – If Download Order Metadata as Checkout Data is enabled in your WooCommerce integration, metadata fields that startwith an underscore, such as “_key”, can be included. If you’d like this added to your store, respond to this email and we’ll enable it for you.
Amazon Marketplace – Only want to bring in AFN orders and skip MFN? Let us know and we’ll enable this on your store.
ShipHero – We switched over to ShipHero’s new API for better performance.
Ecwid – The Ecwid integration got an improvement that tells Order Desk when a pending order in Ecwid is updated to approved. At that point, Order Desk will import the order immediately rather than waiting for the next import appointment.
InkSoft – When InkSoft orders import into Order Desk, they’ll include the InkSoft store name in the order metadata.
Print on Demand:
DecoPlate – We fixed a bug that was causing errors with the DecoPlate integration’s Product Code Matching.
Casestry – We improved the connection with Casestry to make sure tracking information is moving smoothly from Casestry to Order Desk.
PrintDropper – Order Desk will run more shipment checks for those orders that take a little longer to ship.
OneFlow has been rebranded as HP Site Flow. If you’re looking for any OneFlow information, you’ll find it under HP Site Flow instead.