If you’ve ever worked in ecommerce, you’ve probably seen some questionable stuff. Refund requests that make you laugh. Others that make you question reality. And a few that make you want to close your laptop and move to a cabin … Read More
Ecommerce Tips
From Chaos to Clarity: How The Crackerjack Shack Found Its Flow
Back in 2010, The Crackerjack Shack decided to dip its toes into the world of ecommerce. At first, it felt exciting… more customers, bigger reach, the promise of smoother workflows (emphasis on promise). But behind the storefront it was like … Read More
Supporting Your Customers
Providing a meaningful customer support experience can be an underrated skill that you may not think about when starting a business, because you are effectively acting as the voice of your company, while also offering you an opportunity to showcase … Read More
When the Glow Fades: The Search for Smarter Workflows
Orders were flying in. Business was glowing (literally). When Janos Hampel launched Stellar Lighting UK, it wasn’t just about selling lights. It was about creating moments. LED and fibre optic star ceilings that mimic the night sky. Automatic stair lights … Read More
How to Start an Online Business (Without Burning Out Before You Begin)
It’s tempting to jump straight into design mode. Logo. Website. Fonts. “Ooh, what if I called my premium clothing brand, Tee Haus”? Pause. Before you touch any of that, ask yourself: Does this solve a real problem for someone? You … Read More