Release Notes – November 2023

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Integration Features & Updates

New Integrations

TikTok Shop US and TikTok Shop UK are now available on Order Desk!

TikTok Shop can be used to sell your products directly to a highly engaged audience on social media, and using it with Order Desk will allow you to add another sales channel to your existing workflow. We’ve been working on establishing this connection for literal years, and we can’t wait to see how you utilize this!

Please note: if you don’t already have an active TikTok Shop account you can create one through the TikTok Shop Seller Center.

To learn more about using TikTok Shop with Order Desk, click here.

App Updates

  • Use the BCC field in Order Desk email templates to include additional recipients. Details here.

Shopping Carts

Additional order level options that can be set as checkout data or order metadata for:

  • Logicbroker: Use Carrier and ShipMethod to override the carrier and service level for your orders. Details Here.
  • Dsco Supplier: Use SSCC to set the SSCC Barcode and ShipWeight to set shipping weight. Details Here.

Print on Demand

Additional order level options that can be set as checkout data or order metadata for:

  • SwiftPOD: Use InternalNotes to pass internal notes to SwiftPOD. Details Here.
  • Casestry: Use autoscale to specify whether or not Casestry should automatically scale the artwork on your item. Details Here.

Additional item level options that can be set as variations or item metadata for:

  • Custom Gateway: print_location_x now allows for 7 options (e.g. print_location_1, print_location_2, etc.). Details Here.
  • Print Geek Kornit X: print_location_x now allows for 7 options (e.g. print_location_1, print_location_2, etc.). Details Here.
  • Who’s On Your Case: print_location_x now allows for 7 options (e.g. print_location_1, print_location_2, etc.). Details Here.
  • Taylor: Print_sku, print_url_x (Up to 5), print_process, asset_type, and mime_type fields are now available. Details Here.

Fulfillment

Additional order level options that can be set as checkout data or order metadata for:

  • Avectous: Use OrderNumber and ChannelOrderNumber to set the order number and channel order number. Details Here.
  • OIA Global: Use Lot to set a lot number. Details Here.

Additional item level options that can be set as variations or item metadata for:

  • Stuller: Engraving options are now available via Stuller. Details Here.

Shipping

Additional order level options that can be set as checkout data or order metadata for:

  • Shipstation: Use ShipByDate to set latest ship date for your order. Details Here.
  • eShipper: Use Reference to set reference data. Default is Source ID. Details Here.
  • ShipHero: CustomerAccountID can be used to override the Customer Account ID set in the integration settings. Details Here.

See you next month,

Patricia and The Order Desk Team

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