Order Desk Release Notes – August 2025

We’ve been busy behind the scenes cooking up another batch of powerful updates to make your experience better. This month is all about connections. We’ve rolled out a bunch of brand new integrations to link you with your favorite partners.

We’ve also made some quality improvements to existing features behind the scenes.

Let’s dive into all that’s new!

New Integrations

Rupt

If you partner with Rupt for sustainable, on-demand production, you can now connect them directly to Order Desk. This new print on demand integration lets you automatically submit print on demand orders to Rupt for fulfillment and pulls tracking information back into Order Desk, keeping your customers in the loop. Learn more about this integration here.

Fourthwall

For creators selling merch and digital products on Fourthwall, managing orders just got a step lot easier. Our new integration automatically brings your Fourthwall orders into Order Desk, so you can route them for fulfillment without the manual work. Whether you’re selling hoodies or exclusive content, this connection works behind the scenes to keep things running, giving you more time to focus on your community.

Mirakl

Are you selling on a marketplace powered by Mirakl? You can now connect your sales channel directly to Order Desk, bringing your orders under one roof. Orders are automatically imported, and once they’re fulfilled, shipment and tracking details are sent right back to the marketplace. This creates a two-way sync that’s helpful for teams managing multiple channels. Read more about Mirakl here.

GelatoConnect

Tap into a global network of print on demand providers with our new GelatoConnect integration. This connection links Order Desk to Gelato’s extensive network of local production partners, letting you automate your fulfillment process from start to finish. Orders are submitted directly to GelatoConnect, and tracking updates are synced back automatically, helping you get products and order updates to your customers faster.

WICS

If your business runs on WICS for warehousing and logistics, this integration creates a direct link between your warehouse and your Order Desk account. You can automatically send orders to WICS for fulfillment and sync inventory levels back to Order Desk, ensuring your connected storefronts always have accurate stock counts. It’s a powerful solution for high-volume sellers looking to streamline their operations. For more information, see our WICS page.

Unleashed

Built for product-focused businesses, our Unleashed integration bridges the gap between your sales and operations. If Unleashed is the backbone of your inventory management, you can now connect it directly to Order Desk to automatically send orders and sync stock levels and shipment details back. This connection ensures your inventory and order data are better aligned across platforms.

Mpix (Miller’s Professional Imaging)

If you use Mpix for professional photo printing, you can now connect it directly to Order Desk to simplify your fulfillment process. Your print orders flow directly to Mpix, and once they ship, tracking updates come right back to you. Whether you’re selling photo prints, albums, or wall art, this setup helps you save time on manual steps. You can focus more on your work and less on routing logistics.

Print Bind Ship Fulfillment

If you partner with Print Bind Ship Fulfillment for your custom print, bind, and ship needs, you can now connect them directly to Order Desk. This new integration lets you automatically submit your orders to Print Bind Ship Fulfillment for production and delivery, and pulls tracking information back into Order Desk so we can update your carts to keep customers in the loop.

Temu Global (Expanded)

Our Temu integration is going global! We’ve expanded our support beyond the US to include storefronts in Mexico, South Korea, Canada, Australia, and Japan. Just like the original integration, you can automatically import orders from these new regions and manage them with your existing fulfillment workflows in Order Desk.

And lastly, 3PL Central has been rebranded to…

Extensiv 3PL Warehouse Manager

This was done to align with the new Extensiv branding. The features still remain the same: orders, inventory, and shipments are still managed the same way, just with a new name all through the Order Desk app interface and docs.

Order Desk App Updates

• When adding partial shipments to a copied order, the original order will now include information about which specific items were shipped. This helps prevent situations where the original order gets marked as fully shipped when only a partial shipment was intended.
• We’ve made it easier to keep track of code_replace items. Order items that went through a replacement will now include metadata showing the full replacement chain. That way, you can track which items were originally replaced from your orders.
• We now always save current_stock metadata on order items, even when the stock is zero. This value is pulled from the stock of the SKU in your Order Desk inventory. The change gives you more flexibility if you’re writing rules or workflows that need to detect out-of-stock items.
• If an email fails to send from Order Desk, you’ll now see an entry in the Order History with a notice about it. This helps with troubleshooting and makes it easier to spot when something didn’t go through.
• A new field called Shipped Items Summary has been added to shipment export templates. Instead of just exporting general shipment data, this shows a summary of the SKUs and quantities in each shipment (for example: SKU123 (1), SKU456 (2)), making it easier to track your fulfillment contents.

Integration Features, Updates and Fixes

Sales Channels

• Amazon Marketplace
  • You can now manually schedule pickups for Amazon Easy Ship orders. Feel free to reach out to our support team if you’d like to test it out!
• Shopify
  • You can now filter which orders are imported based on their fulfillment location in Shopify. This is available as a new integration setting and makes it easier to bring in only the orders that are assigned to specific warehouses.
  • Incoming shipments from Shopify that share the same tracking number will now be merged together into a single shipment. This solves an issue where some partial shipments with the same tracking numbers were being ignored in Order Desk.
  • We’ve also added a small delay to give Shopify time to send all shipment updates before we process them on our end.
• DSCO Supplier
  • Added support for a First Import Date setting. This allows you to choose the earliest data from which we should start downloading orders.
• Etsy
  • Added support for an Order Import Delay feature. This can be useful if your customers often make edits after checkout and you’d like to hold off on processing the orders until the edits are done.
• TikTok Shop
  • The integration now supports pulling in up to 100 orders per import. This allows for faster order downloads, especially for stores with huge order volumes.
• Temu
  • Order imports now pull in detailed financial data. This includes item prices, tax totals, shipping, and discounts.
  • Inventory sync now supports code_replace and code_replace bundles. This is handy if you want to swap one product SKU for another or turn one product into multiple products if you have bundles (while still having inventory sync intact). You can learn more about this here.
  • You can now Download Additional Item Metadata from Temu orders. This includes design-related fields like base images, text, font size, dimensions, and placement. If enabled, this setting captures the full structure of Temu’s item customization data to help you manage more complex product details.
• Amazon Direct Fulfillment
  • We’ve updated the integration to support gift notes at the item level.
• Liftoff
  • We’ve added support for importing line-item files from Liftoff. This is especially helpful for stores using custom artwork in their print on demand products, as it brings in the files directly from Liftoff with each order.
• InkSoft
  • We’ll now try to fetch GTINs during order import. If available, the GTIN will be added to the item automatically.
• Magento 2
  • Added a First Import Date setting that lets you control which orders should be imported based on date.
  • We’ve also fixed how multi-select variation options are handled. All selected variation choices will now be imported correctly into Order Desk.
• Shein
  • If we run into a shipment error message of “please try again later” when sending shipments to Shein, we’ll retry those submissions behind the scenes without you needing to manually interfere.

Fulfillment

• Logiwa IO
  • You can now pass a RetailerCustomerAccountNumber field with your orders. This gives you more flexibility if you want account specific actions to happen in Logiwa.
• ShipStation
  • We’ve added support for inventory syncing through the ShipStation V2 API. If you’re using the newer version of their API, you can now sync stock levels between ShipStation and Order Desk. Just make sure V2 API access is enabled in your ShipStation account. You’d also need to reconnect the integration in Order Desk and enter your V2 API key.
• Amplifier
  • Fixed a bug that caused us to check for shipping methods in the wrong field when fetching shipment updates.
• Amazon MCF
  • You can now sync stock to multiple SKUs that share the same ASIN. Just add the amazonfba_na_asin_duplicates metadata with a comma-separated list of related SKUs, and Order Desk will update all of them using the base item’s inventory count. Learn more about this here.
• Active Ants
  • Added support for two carrier codes: BPOST and POSTE ITALIANE.
• Hive Technologies
  • Order Desk now fetches item serial numbers during shipment updates. These will be saved as hivetechnologies_serial_numbers in the item metadata so you can reference them when needed.
• CargoWise
  • Made some improvements to how we handle discounts to keep things accurate.
  • Added support for new shipping methods: AUPOST_PARCEL_POST and AUPOST_EXPRESS.
• Deposco
  • Added support for two new order level fields: CustomerOrderNumber and OtherReferenceNumber.
• S&S Activewear
  • We’ve shortened the interval for shipment checks to every 3 hours, making sure shipment updates are picked up sooner. This is useful for stores with fast-moving fulfillment.
• ShipHero
  • A new Inventory Source setting has been added to the ShipHero integration. This lets you choose whether to pull in Available or On Hand stock levels when syncing inventory with Order Desk. By default, we’ll continue using the Available stock, but you can now switch to On Hand if that better fits your workflow.

Print On Demand

• Gelato
  • A new rule event (Order Status Changed at Gelato), now lets you take action whenever a status update is received from there. The status update is also saved to your order metadata for easier tracking.
• Monster Digital
  • Timeouts during order submission are now treated as temporary errors. We’ll retry those in the background automatically.
  • A new print type, DtfNeckLabel, is now supported. This adds specific handling for neck label prints. You can set the font name and font color as well. More information can be found in our Monster Digital guide.
  • Increased the number of print files supported by the integration from 2 to 5.
• Printful
  • We’ve added a better way to handle timeout errors during order submission. This will help us handle cases where an order actually went through despite the timeout.
• Fulfill Engine
  • You can now submit embroidery thread information with your orders for more detailed customization. Check out this guide to learn more.
• Stakes MFG
  • You can now pass additional_data at the item level, making it easier to send item-specific details to Stakes during processing.
• S&S Activewear
  • New override fields are available for direct-to-consumer orders. You can now use DirectOrder and IsResidential checkout data fields to bypass the default shipping address setting.
• Dimona
  • Fixed a bug where print files weren’t passed across in the format Dimona expected, which led to errors during order submission.
• T Shirt & Sons
  • For certain heavyweight styles, we’ll skip the size conversion for 3XL SKUs to keep sizing accurate.
  • If you’re submitting orders with their full SKUs, you can now pass that as the print_sku directly. This removes the need to separately set size and color details on the order items.
  • If no print_preview is provided, the integration will automatically fallback to using print_url values instead. This should help speed up your submission if you don’t necessarily need different preview files.

Shipping

• eShipper
  • Fixed a bug that prevented us from refreshing the connection token, which caused errors on the integration page.

Productivity

• Aftership
  • Updated the integration to their latest API version to improve accuracy.
• QuickBooks Online
  • You can now import invoices from QuickBooks into Order Desk. This works alongside the existing purchase order support and includes new settings to control the import frequency and filter by invoice status.

And that’s everything for August! See you next month. 🙂