About Gelato

Gelato takes care of your custom print orders from the moment an order is placed until the product reaches the end-customer.

Take the hassle out of printing
Thousands of businesses of all sizes—from creators and startups to large enterprises—use Gelato's software and APIs to produce and deliver personalized products on-demand to customers anywhere in the world.

Global sales, local production
With more than 90 global print partners your products are produced closer to your customers. This reduces shipping distances, production costs and delivery times, making your business smarter, faster and greener.

Using Gelato

Increase the number of sales channels your business can support by gaining access to the hundreds of services already integrated with Order Desk. Your business can offer its products across multiple marketplaces and automatically import all of your orders into Order Desk, where they can be split and organized as needed before being sent to Gelato for fulfillment. As orders are shipped, Order Desk pulls the tracking information back in from Gelato, and from there, it’ll be sent back into the original shopping cart to complete the process.

Features

  • Tell Gelato individual products in bundles
  • Match shopping cart item SKUs to items in Gelato
  • Match shopping cart shipping method names to the methods Gelato uses
  • Use rules to take action on orders that fail to submit to Gelato
  • Look for canceled orders at Gelato and take action on them in Order Desk
  • Cancel orders at Gelato from Order Desk
  • Send picklist message to Gelato from Order Desk

Learn More

Did we miss important info on this page, or do you need a hand setting up the connection between Gelato and Order Desk? Contact Order Desk support.

To learn more about Gelato, visit their website.