About Gelato

Gelato is a software platform that gives global companies access to local printers around the world. Through their partner relationships, they empower artists to print and ship goods to over 100 countries.

Locations: Brazil, Chile, China, Estonia, India, Japan, Norway, Russia, Sweden, USA, and United Kingdom.

Using Gelato

Increase the number of sales channels your business can support by giving your clients access to the hundreds of services already integrated with Order Desk. Your clients can offer their products across multiple marketplaces and automatically import all of their orders into Order Desk, where they can be split and organized as needed before being sent to you through Gelato for fulfillment. As orders are shipped, Order Desk pulls the tracking information back through Gelato, and from there, it’ll be sent back into the original shopping cart to complete the process.

Features

  • Tell Gelato individual products in bundles
  • Match shopping cart item SKUs to items in Gelato
  • Match shopping cart shipping method names to the methods Gelato uses
  • Use rules to take action on orders that fail to submit to Gelato
  • Look for canceled orders at Gelato and take action on them in Order Desk
  • Cancel orders at Gelato from Order Desk
  • Send picklist message to Gelato from Order Desk

Learn More

Did we miss important info on this page, or do you need a hand setting up the connection between Gelato and Order Desk? Contact Order Desk support.

To learn more about Gelato, visit their website.