About Us

Our mission is to solve the problems that hold your business back so you can spend more time on what matters most.

Our Story

Before omni-channel order management services became prevalent, Order Desk was created in response to real people seeking practical solutions to their ecommerce needs, and our mission evolved organically from that. Today we’re proud to be the core of thousands of ecommerce businesses ranging from artists new to on-demand printing, established merchants and suppliers, to internationally recognized brands and celebrities. We believe that the world is most successful when everyone is operating at their best. Every decision at Order Desk is made with that in mind, from the integrations we choose to build, how our pricing model was determined, and the way we find solutions for people who come to us for help. Ecommerce should be accessible to everyone; Order Desk makes that possible.

👋 Meet Our Team

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Adam Walker

Support Lead

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Candice Lewis

People Operations Specialist

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Cheryl Burke

Senior Support Specialist

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Dan Schenker

Content And Strategy Lead

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Dan Valenzuela

Senior Content Producer

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Darren Sacapaño

PHP Developer

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Ekin Hordijk

Product Architect

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Evans Njoroge

DevOps Engineer

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Fabien Oram

Engineering Lead

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Félix Adriyel

Senior Developer

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Gemma Shaw

Head of Partnerships

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Izzy Ogunmola

Customer Support Specialist

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Jamilah Wall

People Operations Lead

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Louie Hogan

Senior Business Strategist

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Matt Thompson

Head of Customer Lifecycle

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Patricia McCarthy

Knowledge Lead

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Pieter Hordijk

Principal Engineer

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Yambo Okoth

Technical Trainer

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Zain Waheed

Customer Support Specialist

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Adam Walker

Support Lead

Adam was born and raised in Kingston, Jamaica, and now lives in Montego Bay, just a stone’s throw from the beach, where he can usually be found under an almond tree with a good book. When he’s not diving deep into storylines, he’s usually on his yoga mat saluting the sun, eating some form of chocolate, or out in the yard hanging with some aromatic plants.

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Candice Lewis

People Operations Specialist

Candice was born and raised in Cape Town, South Africa. When she’s not searching for the world’s best talent, you can find her curled up with her Kindle reading every Michael Connelly novel under the sun. She also binge-watches crime documentaries as if her life depended on it. The beach is her happy place!

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Cheryl Burke

Senior Support Specialist

Cheryl is from Ireland but has been living in Alberta, Canada, permanently since 2018. She enjoys spending time with dogs, drinking tea, veganizing classic recipes, and thrift shopping. Every few weeks she tries to pass a level in Crash Bandicoot that she’s been stuck on for an embarrassingly long time. Never give up on your dreams!

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Dan Schenker

Content And Strategy Lead

Dan hails from northern New Jersey and has bagels and pizza flowing through his veins. He's a strategist, a photographer, a husband and father, and if he doesn't fit a dad joke into this bio, his head will explode. Thankfully, there's enough room for pun more line.

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Dan Valenzuela

Senior Content Producer

Dan is a Southern Californian living in Oregon with his wonderful wife, energetic toddler, and a herd of cats. In his free time he enjoys catching up with his favorite TV shows, reading comic books, and avoiding his large backlog of video games. His main goal in life is to pet a red panda at least once.

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Darren Sacapaño

PHP Developer

Darren lives in the Philippines where he spends his free time lifting weights and staring anxiously at Binance charts—praying to the Investment Gods for his cryptocurrencies. He is still trying to figure out if he is the main character or just an NPC. Probably the latter.

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David Hollander

Founder

David lives in Idaho with his wife and five kids. When he's not writing code or answering support tickets, you'll probably find him looking for bacon or a dog to pat on the head. This photo doesn't represent the amount of ice cream he'd like to be eating.

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Ekin Hordijk

Product Architect

Ekin lives in Izmir, Turkey, but she's lived in Argentina and Uruguay, and her heart is still in South America. She's a stereotypical Mediterranean and takes every chance to jump into the sea. She loves traveling, all sorts of musical instruments, regex crosswords, coding challenges and furry huskies!

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Evans Njoroge

DevOps Engineer

Evans is a Kenyan who loves all things DevOps and SRE. When he isn’t working he may be spending time with his lovely daughters and wife. He has a taekwondo red belt, loves nature walks, bike riding and cardio exercises.

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Fabien Oram

Engineering Lead

Fabien is our UK-born developer currently residing in Tokyo. His free time is mostly spent playing video games, winning plushies at the crane games in the Shinjuku arcades, eating a strict diet of too much junk food and spending time at the gym trying to make up for it.

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Félix Adriyel

Senior Developer

Félix Adriyel is a French-Canadian currently living in Québec. A classical violinist turned developer, he likes playing hockey, playing in orchestras and cooking, when not trying to learn all the programming languages. Big fan of science-fiction, he loves physics and futuristic universes.

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Gemma Shaw

Head of Partnerships

Gem lives in New Zealand, the land of the long white cloud, many sheep, very costly and slow international postage and only 5 million people. Gem loves to write and talk, and prides herself on her ability to remember random pieces of trivia and information - like your middle name even if she's not long met you, the number plate of her Dad's car in 1999 and historical dates. Gem has 3 beautiful children who start each day with vim and vigor - sapped directly from Gem's reserves. This year Gem is looking forward to saying yes more, and seeing what happens.

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Izzy Ogunmola

Customer Support Specialist

Israel, hailing from the bustling city of Lagos, Nigeria, brings a strong commitment to problem-solving to our team. He is driven by a genuine passion for assisting people in navigating the complexities of software, and he finds great satisfaction in helping others succeed. In his free time, Israel finds solace in the enchanting realm of poetry, loses himself in exhilarating video games, and immerses himself in thrilling cinematic experiences. However, it is his unquenchable thirst for exploration that truly defines him. If given the opportunity, Israel would embark on a never-ending adventure, traversing the globe and embracing the awe-inspiring wonders that our world has to offer.

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Jamilah Wall

People Operations Lead

Jamilah is our Philadelphia-born and raised People Ops. Lead. When she isn’t working, you can find her traveling throughout the US with her girlfriend and rambunctious pup, Raja, in search of the world’s tastiest french toast (and dog biscuits)!

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Louie Hogan

Senior Business Strategist

As a Pacific Northwest native, Louie has a healthy admiration and fear of sunshine. He loves to get out, rain or shine, to enjoy a hike through the stunning Oregon trails or the concrete curbs of Portland Oregon. Since he doesn't drink coffee, Louie tends to order tea (even though he would rather just get a hot chocolate), while he catches up with friends on wild and speculative fan theories for many beloved franchises.

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Matt Thompson

Head of Customer Lifecycle

Matt lives deep down in Middle Earth (New Zealand for those who aren’t in the know) with his wife and two boys. When he isn’t buying computer parts, cooking delicious food, and caring for his monarch caterpillar army he can be found dabbling in some video games.

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Patricia McCarthy

Knowledge Lead

Patricia lives in San Francisco, where they spend far too much time making homemade treats for their dog Velma and testing the limits of what can be created using a hot glue gun and a dream. Other hobbies include hiking, trying not to kill their plants, watching B Horror movies, and playing the theremin very badly.

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Pieter Hordijk

Principal Engineer

Pieter is a flying Dutchman currently living in Izmir, Turkey. When he isn't working on side projects, he loves making electronic music and playing video games. He loves open source, puppies and all the things Mario!

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Yambo Okoth

Technical Trainer

Yambo was born and raised in Nairobi, Kenya, also known as the Silicon Savannah. In his free time, he likes to watch anime (sub>dub), play Call of Duty, read novels and fall asleep to Lana Del Rey. He also enjoys traveling the world.

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Zain Waheed

Customer Support Specialist

Zain was born in Pakistan and came to Canada at a very young age. British Columbia has been home for Zain the majority of his life. In his free time he enjoys watching, as well as playing basketball. He also loves the outdoors, whether that’s through exploring nature while hiking or watching his favourite Youtuber hike, the latter being the less strenuous activity. Zains favourite animal is a quokka and would love to meet one!

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Our Company Values

We approach everything with curiosity.

Our eagerness to discover and learn keeps us nimble.

We cultivate humility.

We are willing to look beyond our own ideas and comforts to grow our potential.

We act with empathy.

Everyone has their own story and struggles, so we treat others with compassion.

We are generous.

We enthusiastically share our knowledge and time to help others succeed.

We are lighthearted.

When fun and professionalism coexist, we invite new levels of expression and community.